Frequently Asked Questions
Everything you need to know about your Beyours experience.
What is the standard delivery timeline for my order?
We typically process orders within 24-48 hours. Shipping usually takes 3 to 5 business days for metro cities and 5 to 7 business days for the rest of the country.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How do I ensure I pick the right size?
Each product page features a detailed size guide with specific body measurements. We recommend comparing these against your best-fitting garments for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Are Beyours products sustainably made?
Yes, we focus on 'less is more.' We use high-quality, durable fabrics designed to last longer, reducing the need for frequent replacements and minimizing textile waste.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Track Order' section on our website.